KANE CARE is our promise to never let you down or your money back
How do I book KANE CARE Service & Recertification?
Here's how - If on a smartphone, click 3 Menu bars on left side of screen before steps 2 & 3:
- Go to kane.eu
- Sign in or register then click your email address on top of screen
- Click KANE Dashboard to find your FGA then click Manage to enter its home page
- Click Service / Recertify & follow instructions
Why book my analyser's Service & Recertification via kane.eu?
KANE CARE is our award winning promise to never let you down or your money back
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We guarantee price you see is price you pay except when your analyser's been misused
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We guarantee another year's no quibble warranty for 10 years every time we receive your analyser
*not KANE 9xx analysers & UKAS certificates
Where do I return my KANE analyser?
When you use kane.eu, it automatically selects our authorised KANE CARE Service Centre
- Automatic reminder when time to Service & Recertify your KANE analyser
- Easy to report your stolen analyser
- Analyser specific information & resources all in one place
Protect your analyser from Cold Weather & Water
Cold Weather:
Always keep your analyser warm overnight - Condensation affects accuracy, causes internal damage and stops you working
Water:
Always check your analyser water trap, filter & probe tubing are dry after every use - Water inside your analyser causes O2 & CO2 readings to be wrong or displayed as “- - - -“
When this happens, try this:- Check analyser water trap & filter are bone dry - replace filter even if slightly damp
- Disconnect analyser from probe and place analyser in a warm room
- Connect to mains charger to preserve batteries and run analyser with pump ON for 3 hours
- Take analyser outdoors into fresh air and switch off then restart zero count down outdoors
- If you still experience problems please call KANE 08000 590800